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This address handles reports of incorrect or outdated information, content suggestions, partnership enquiries and privacy requests. Messages are read in order and answered within a reasonable time. Messages in Turkish can also go to [email protected]. Putting the address of the relevant page (for example /en/app/) in the subject line and briefly describing the problem helps speed up a reply.
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Herobahisbet.com is an information site and has no access to accounts, coupons, bonuses or withdrawals. These matters belong with the operator's live support. Its hours are periodically reported as 10:00–02:00 and at times as 24/7, and e-mail requests are reported to be answered within 12–24 hours. No support team ever asks for a password or one-time code, so these should never be shared.
Support Services
Readers who need help with their betting habits can contact GambleAware, or Yeşilay and the YEDAM 115 line in Turkey, free of charge.
